Live chat is available 24/7 and is the fastest option. Use the chat icon on any page. Typical response time is 1 to 5 minutes. Email is available for more detailed or complex issues. Support operates in 11 languages around the clock. There is no phone line. For most issues, live chat gets you a resolution faster than any other method.
Flush.com offers the full platform, game navigation, and 24/7 live chat support in 11 languages: English, German, Spanish, French, Italian, Portuguese, Russian, Japanese, Korean, Chinese, and Czech. Switch languages using the selector in the site footer. Support agents operate in all 11 languages around the clock, so you can get help in your native language at any hour.
Open live chat and explain the situation clearly with any evidence you have: round IDs, transaction hashes, screenshots, or timestamps. If unresolved, ask to escalate to the management team by email. Escalated disputes are reviewed within 3 business days. For third-party game disputes, support raises it directly with the game provider on your behalf.
Open your game history and find the round you want to check. Copy the server seed hash, your client seed, and the nonce from that round. Open the provably fair verifier linked inside the game or from your account page. Paste all three values in and the tool independently recalculates the outcome using the same algorithm. If the result matches what the game showed, it was fair. Works on all Flush original games. No technical knowledge needed.